Lost Frequency - The Physical Hide-and-Seek Game

Introduction

Lost Frequency is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our physical hide-and-seek game.

Information We Collect

📱 Account Information

Username or display name
Email address (for account recovery and notifications)
Profile picture (optional)

🎮 Game Data

Match information (game sessions you create or join)
Object descriptions and photos you add to games
Game scores and activity history
Team memberships and player interactions

🔐 NFC Tag Data

Unique passwords set on NFC tags (stored encrypted until the device is removed from the game)
Tag assignment to specific game objects
Scan timestamps and results

We securely clear all password data from tags before they are removed from the game.

✅ What We Don't Collect

We do NOT collect device data or telemetry
We do NOT track your location
We do NOT access your contacts or photos without permission
We do NOT sell your data to third parties
We do NOT use tracking cookies or analytics

How We Use Your Information

We use the information we collect to:

Provide and maintain the game experience
Enable real-time multiplayer functionality
Securely manage NFC tag authentication
Display leaderboards and activity feeds
Send game notifications (if enabled)
Provide customer support

Data Storage and Security

☁️ Cloud Backend

All data is securely stored using Appwrite, a trusted backend-as-a-service platform with industry-standard security measures.

🔒 Encryption

NFC tag passwords are encrypted in transit and at rest. When a device is removed from the game, we clear the tag's password before physical removal.

⏱️ Data Retention

Game data is retained while your account is active. NFC tag passwords are immediately deleted when objects are removed from games.

Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your account and all associated data
Export your game data
Opt-out of notifications

Children's Privacy

Lost Frequency is designed for users of all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Third-Party Services

Appwrite (Backend Services)

We use Appwrite to store and sync game data. Appwrite has its own privacy policy and security measures. We recommend reviewing their privacy policy.

We do not share your data with any other third-party services for advertising, analytics, or marketing purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@crystaljake.com